Agilent HP 86120C Multi Wavelength Meter (Wavemeter) Repair and Calibration Services
Simbol Test Systems Inc. provides professional Agilent HP 86120C Multi Wavelength Meter repair and calibration services for customers who require accurate and reliable performance from their optical test equipment. All calibration services are performed in our laboratory using documented procedures, traceable standards, and experienced technical staff.
We have experience servicing the Agilent HP 86120C Wavelength Meter, including troubleshooting and repair of common faults such as Error 14. On the 86120C, Error 14 typically appears when the instrument cannot detect the internal HeNe laser during self-test, often due to laser aging. In many cases, the proper corrective action is original HeNe laser replacement followed by a full technical evaluation of the unit.
Traceability: Instrumentation used during this calibration is traceable to N.I.S.T. (National Institute of Standards and Technology) or C.N.R.C. (Canadian National Research Council).
Following service, your equipment may be returned with a calibration label, calibration certificate, and related calibration data. If the unit does not successfully complete calibration, we can evaluate the repair requirements and provide a repair quotation for approval before proceeding.
Contact us with your model number and a brief description of the issue to request a calibration quote or repair evaluation for your Agilent HP 86120C Multi Wavelength Meter.
Download Agilent HP 86120C Multi Wavelength Meter Specification Sheet (PDF)
Download Agilent HP 86120C Multi Wavelength Meter User Manual (PDF)
Agilent / HP 86120C Multi‑Wavelength Meter – Calibration & Repair Services
The Agilent / HP 86120C Multi-Wavelength Meter is a high‑accuracy optical instrument used in telecom, R&D, and laboratory environments. With time, internal components such as the reference laser, motor assembly, and calibration memory can drift or fail, resulting in system errors or unstable wavelength measurements. One of the most common issues on this model is Error 14 – Data Acquisition Problem (E14), which indicates that the internal measurement system is no longer operating within specification.
Our service center provides complete repair, calibration, and refurbishment for the 86120C. After repair, your wavelength meter is returned fully calibrated with complete calibration data and a detailed calibration report.
Agilent 86120C Error Codes We Repair
The 86120C shares many internal mechanisms with the 86120A and 86120B models, and therefore displays similar motor‑related and calibration‑related error messages. Our technicians are trained to diagnose and repair all known issues across the entire 86120 series.
- 86120 Error 1 – Bad checksum from motor
- 86120 Error 2 – Motor communication problem
- 86120 Error 3 – Motor not moving
- 86120 Error 4 – Motor index pulse not found
- 86120 Error 5 – Motor chip set initialization failed
- 86120 Error 6 – Motor communication failure
- 86120 Error 7 – Motor not settled
- 86120 Error 8 – Motor did not stop
- 86120 Error 9 – Motor motion error
- 86120 Error 10 – Motor position limit failed
- 86120 Error 11 – Motor position wrap failed
- 86120 Error 12 – Power level too high
- 86120 Error 13 – Data download problem
- 86120 Error 14 – Data acquisition problem (E14)
What You Receive With Your Calibration
Depending on the calibration level you select, your Agilent 86120C will be returned with:
- A calibration label with date and due date
- A full calibration certificate
- All calibration data and measurement results
If the unit cannot be successfully calibrated, we will:
- Perform a complete diagnostic evaluation
- Provide a repair quotation for your approval
- Complete the repair and recalibration once approved
Your equipment is returned in verified working condition, ready for use in laboratory, production, or field applications.