Agilent HP 86120C Error 14 E14 Repair and Calibration Services
Simbol Test Systems provides professional in-lab Agilent HP 86120C Error 14 / E14 repair and calibration services for customers experiencing wavelength meter failures related to the internal HeNe reference laser. Error 14 on the 86120C Multi Wavelength Meter typically appears when the instrument cannot detect the internal HeNe laser during self-test, often due to laser aging.
Although the unit may temporarily return to operation, Error 14 is commonly an indication that the internal laser is near the end of its useful life. Simbol can evaluate your Agilent HP 86120C wavemeter, perform an original HeNe laser replacement where applicable, and complete a full technical evaluation of the instrument to determine whether repair, calibration, or both are required.
Following calibration, your equipment may be returned with a calibration label, calibration certificate, and related calibration data. If additional repairs are required, we can provide a repair quotation for approval before proceeding.
Traceability: Instrumentation used during this calibration is traceable to N.I.S.T. (National Institute of Standards and Technology) or C.N.R.C. (Canadian National Research Council).
Contact us with your model number and a brief description of the issue to request an RMA, repair evaluation, or calibration quote.
Download Agilent HP 86120C Multi Wavelength Meter Specification Sheet (PDF)
Download Agilent HP 86120C Multi Wavelength Meter User Manual (PDF)
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Agilent HP 86120C Error 14 (E14) – Repair and Calibration Services
The Agilent/HP 86120C Wavelength Meter is a highly reliable instrument, but as these units age, internal components—especially the HeNe reference laser—begin to fail. One of the most common issues is Error 14 (E14) – Data Acquisition Problem, which appears when the instrument cannot detect its internal HeNe laser during self‑test.
This failure is almost always caused by the natural aging of the HeNe laser tube. While the unit may occasionally restart and operate temporarily, the laser will inevitably fail completely. Simbol provides a permanent, long‑term repair solution for this issue.
86120C Error 14 (E14) Repair Services
Simbol has replaced thousands of HeNe lasers in Agilent 86120 series wavelength meters. Our replacement process uses a proven, high‑reliability laser tube and precision optical alignment to restore full instrument functionality.
We are so confident in the quality of our work that we offer a 3‑year warranty on the laser tube itself.
If you prefer a complete refurbishment—including new electronic components, optical realignment, and full internal servicing—Simbol can provide a detailed quotation upon request.
After repair, your 86120C will be returned fully calibrated with complete calibration data.
Other Agilent 86120C Errors Requiring Repair or Calibration
Simbol also services all other common 86120C error codes, including:
- 86120 Error 1 – Bad checksum from motor
- 86120 Error 2 – Motor communication problem
- 86120 Error 3 – Motor not moving
- 86120 Error 4 – Motor index pulse not found
- 86120 Error 5 – Motor chipset initialization failed
- 86120 Error 6 – Motor communication failure
- 86120 Error 7 – Motor not settled
- 86120 Error 8 – Motor did not stop
- 86120 Error 9 – Motor motion error
- 86120 Error 10 – Motor position limit failed
- 86120 Error 11 – Motor position wrap failed
- 86120 Error 12 – Power level too high
- 86120 Error 13 – Data download problem
Why Choose Simbol?
- Thousands of successful 86120C laser replacements
- Exclusive 3‑year warranty on the replacement laser tube
- Expert optical alignment and calibration
- Full calibration certificate and data included
- Fast turnaround and reliable long‑term repair solutions
Restore the accuracy and reliability of your Agilent HP 86120C Wavelength Meter with Simbol’s trusted Error 14 repair and calibration services. Contact us today for a diagnostic evaluation or service quote.